Fly SA Fair needs Customer Service Agent’s

This is an onsite role, meaning you would need to to work 🙂

Overview
Safair Operations (Pty) Ltd, is an aviation company based at OR Tambo International Airport, South Africa. Safair has been in business since 1965 and we are affiliated to the ASL Aviation group based in Dublin, Ireland.

ABOUT THE ROLE, GOOD LUCK 🙂

Assist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations and procedures as and when required;
Assist customers when there are flight disruptions and/or cancellations;
Handle and safeguard of confidential information;
Address any complaints in a professional and timeous manner;
Escalate any problematic issues to the Supervisor on duty;
Provide professional Customer service at all times.